Gala Awards for South West estate agents
Estate agents from throughout the South West were presented with awards for outstanding achievements at the Experts in Property’s Gala Awards ceremony last week.
Compered by BBC Radio Devon’s David Fitzgerald, the Experts in Property Gala Awards 2019 recognised, celebrated and rewarded successes and achievements among the network’s independent estate agency offices, which are spread throughout Cornwall, Devon, Dorset, Somerset and Bristol.
Principals, negotiators and whole teams of staff attended the glittering event, which was held in the elegant Regency Suite at the Devon Hotel in Exeter. ‘Fitz’, who was an anchor man for Sky News and is now a regular presenter for Inside Out and Children in Need as well as presenting BBC Radio Devon’s Interactive Lunch, provided entertainment, laughter and presented the awards to the well-deserving winners.
There were 11 awards categories, each with a gold and silver winner. And the winners are…
Customer Service – Lettings
Based on feedback from actual customers…
Silver – Mark Templer Residential Lettings (Clevedon)
Gold – Newquay Property Centre (Newquay)
Finalists also included: Woods Lettings (Paignton and Newton Abbot) and Westcoast Properties (North Somerset and Bristol)
Customer Service – Sales
Based on feedback from actual customers…
Silver – Falcon Property (Plymouth)
Gold – Westcoast Properties (Burnham on Sea)
Finalists also included: Whitton & Laing (Exeter), Jefferys (Liskeard), Real Estate Bureau (Portland and Weymouth), Abode (Tavistock), Woods (Totnes) and Newquay Property Centre (Newquay)
Community Champion – Individual
Based on nominations for their outstanding charity/community support…
Gold – Holly Gates, Whitton & Laing (Exeter)
For her tireless and infectious support of Macmillan Cancer Support
Community Champion – Office
Based on nominations for their outstanding charity/community support…
Silver – Parker’s Estate Agents (Backwell)
Gold – Meyers (Dorset)
Other finalists: Abode (Tavistock), Mark Templer (Cleveland and Yatton), Orchards Estates (South Somerset), Stevens Estate Agents (Okehampton) and Clive Pearce Property (Truro)
Employer of the Year
Based on staff nominations…
Silver – Orchards Estates (South Somerset)
Gold – Whitton & Laing (Exeter)
Other finalists: Newquay Property Centre (Newquay) and Forest Marble (Frome)
Negotiator of the Year
Based on a combination of customer feedback and nominations from employers and colleagues…
This was a particularly difficult one, as the judges found it hard to make a distinction between the nominees, all of whom received a huge round of applause.
Silver – Claudia Marshall, Falcon Property (Plymouth)
Gold – Sue Picton, Westcoast Properties (Burnham on Sea)
Other finalists: Richard Smith, Newquay Property Centre (Newquay); Sally Gallagher, Whitton & Laing (Exeter); Claire Foster, Westcoast Properties (Portishead); Laura Grist, Forest Marble (Frome); Laura Davies, Torquay Real Estate (Torquay) and Charlotte Turner, Orchards Estates (South Somerset)
Agency of the Year – Single Office (sponsored by software provider, Expert Agent)
Selected by Expert Agent using data analysis as a performance indicator…
Silver – View Property (Launceston)
Gold – Stevens Estate Agents (Okehampton)
Other finalists: Robert Williams (Exeter), Orchards Estates (South Somerset), Parkers Estate Agents (Backwell), Falcon Property (Plymouth), Berwicks (St Ives), Forest Marble (Frome), Lewis Property (St Austell), Hensons (Nailsea), Roger Hemming (Honiton) and Hennings Moir Belvoir (Saltash)
Agency of the Year – Multi Office (sponsored by software provider, Expert Agent)
Selected by Expert Agent using data analysis as a performance indicator…
Silver – Westcoast Properties (North Somerset and Bristol)
Gold – Gibbins Richards (Mid Somerset)
Other finalists: Holland & Odam (Somerset), Jeffreys (Cornwall), Woods (Mid Devon), Whitton & Laing (Devon), Meyers (Dorset), Rendells (Devon), Mark Templer (North Somerset) and Collyers (North Devon and South Hams)
Innovator of the Year
Based on marketing, unique idea, use of social media, press and PR…
Silver – Newquay Property Centre
Gold – Forest Marble
Other finalists: Whitton & Laing (Exeter), Roger Hemming (Honiton), Meyers (Dorset), Orchards Estates (South Somerset) and Clive Pearce (Truro)
The Experts in Property Annual Recognition Award
Given in recognition of the agent’s use of their membership benefits, including the Distinctly Westcountry marketing package and involvement in the Expert in Property’s regular South West Property Exhibition in London…
Silver – Robert Williams (Exeter)
Gold – Woods (Mid Devon)
Other finalists: View Property (Launceston), Hennings Moir Belvoir (Saltash), Roger Hemming (Honiton), Diamond Estate Agents (incorporating Watts & Sons) (Tiverton) and Stevens Estate Agents (Okehampton)
Steve Moir, chairman of the network, said: “We have some outstanding members who always aim to exceed expectations and we are honoured to hold our annual Gala Awards, which gives us the opportunity to recognise and celebrate their achievements.”
the Experts in Property is the largest network of independent estate agencies comprising members throughout the South West, all of whom work together to reach more buyers and sell more homes. For further information, visit www.theexpertsinproperty.co.uk.
