Effective telesales techniques - In a Nutshell

Richard Palmer from Estadia Ltd, shares his expertise on telesales techniques and how to make each call both effective and fruitful.  He discusses the importance of setting realistic goals before each call, building a relationship with the gatekeeper and setting efficient plans in place to follow up the call.

'Draw information out of your prospect, which will enable you to position your products or service alongside their needs. This leads to much more interest from your prospect and gives them good reason to spend more time talking to you and agreeing to your desired outcome' Richard advises.

To find out more contact Richard via email at richardpalmer@estadia.co.uk or call him on 0845 1222 963

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