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Alphington residents left in the dark after power cut
Approximately 2,000 properties in the Alphington (EX2) area of Exeter were thrown into darkness this evening after being affected by a power cut due to an unknown fault. After being plunged in and out of darkness, the power now appears to have returned.
Let us know if you were affected or have any further details.
Twitter: @TheExeterDaily
In the meantime, here is some useful advice from Western Power Distribution on what to do during a power cut...
- Check to see if your neighbours are affected. If not, the problem could be with your fuses.
- Check your trip switch is in the 'on' position. If your trip switch has operated, switch off all your appliances and try to reset the trip.
- If the trip switch has not operated, and you can find no other reason, please let us know using the numbers below.
- Turn off any sensitive equipment such as computers or faxes.
- Keep your freezer shut - depending on the type of freezer you have, the contents could stay frozen for up to 12 hours. You may be able to claim for spoilt freezer contents on your home insurance.
- During bad weather, for technical reasons, we can't restore supply to just your property. We aim to restore supplies to everyone as quickly as we can. If you are having difficulties, please call us - we have arrangements with the WRVS and the British Red Cross to provide assistance to vulnerable customers.
- If you have no gas for cooking, your neighbours may be able to help with warm drinks and hot food. If possible warm baby bottles and food with hot water.
- If you are suffering from serious health problems please call the NHS Direct Helpline on 0845 4567. In an emergency, please contact your local hospital.
Contacting Western Power Distribuiont to report a power cut
Don't assume that we know you have no power. Please ring us as soon as possible. If we already know about the problem, we should be able to tell you when we expect your electricity to be restored. Please call us on:
South West 0800 365 900
Calling from a mobile? (Text phone users can dial 18001 before any of the numbers above to use Text Relay to access the service).