National survey reveals top marks for Exeter care home

RMBI Home Cadogan Court in Exeter has received top marks in a nationwide survey of care home residents. The results showed that 100% of residents polled said that they were satisfied with the overall standard of care in their Home and that they were overall happy living there.

Amongst the findings, 100% of residents said that staff treat them with kindness, dignity and respect and that the Home is a safe and secure place to live. 100% of residents polled said that they can have visitors when they want and that the Home is clean and tidy.

The Home is run by RMBI Care Co., which is committed to providing the highest quality of care and encourages the support of family and friends during later life. Their involvement can have a huge positive impact on a person’s health and wellbeing and helps residents to stay connected.

The Your Care Rating survey is the UK’s largest survey of care home residents, families and their friends, capturing the views of over 18,000 participants across a total of 20 care home providers. With input on the survey from leading research company Ipsos MORI, the care home providers taking part, the National Care Forum and Care England, it is also the most authoritative.

It aims to give care home residents a voice by giving their views through an independent survey. It also helps care providers to see which areas they are performing well in and where they can improve the quality of care.

Len McMorrow, Home Manager at Cadogan Court, said: “The survey results provide us with invaluable feedback. We’re constantly seeking new ways of providing excellent care for our residents and the best possible service to their loved ones. Their insight helps us to tailor our support to meet our residents’ individual needs and we’re enormously proud to have received such hugely positive feedback.”

For full details of how the Home performed, visit the Your Care Rating website atwww.yourcarerating.org