5 Positive Phrases for a Better Communication
Both in our personal and professional lives, communication is the most used and important tool we have to achieve our purposes, maintain good relationships with others and feel good about ourselves. However, we do not always use it correctly nor do we obtain the best results.
Focusing on the professional area, persuasive communication helps us achieve our goals with our team and clients. We use it at all times: Meetings, presentations, emails, conversations ... So, it is important that we enhance it as a professional competence.
Stop to reflect if your message reaches your recipient exactly as you want, if you communicate efficiently with your clients and if your team communicates in the most effective way. Do you get your collaborators to listen to you and listen to you or not? Have you ever witnessed any misunderstanding among your team caused by a communication problem? We have a solution app like grammerly, get grammarly free trial now to make a communication better.
To make our communication effective, and help us increase our ability to convince others of our goals, we must apply all five senses.
The Five Senses that Influence Persuasive Communication
VIEW
When communicating an idea, the visual aspects are very important, in several ways:
According to experts in neurolinguistic programming, there is a high percentage of visual people (compared to auditory and kinesthetic) who need to perceive the message through the sense of sight. You need to get your visual message across. It must enter through the eyes. Feeling reflected in your words. For this, you need to provide examples, graphic aspects, etc.
On the other hand, it is important to have sight to detect if it is an appropriate moment or not to transmit an idea. If the emotional state of yourself or the other person is not adequate, you should see it to make decisions and, if necessary, postpone the conversation for another time. It is important that you are observant.
EAR
All communication requires interaction. In the day to day there are great monologists who do not listen to others. As the writer Paco Umbral said, "They talk about their book" without caring about the other, and this shows little empathy and a certain selfishness. Furthermore, it does not allow them to know what the other party really demands. This attitude causes a disconnection that can generate, misunderstandings, conflicts, etc.
Having an ear, knowing how to listen without interrupting or prejudging, sincerely asking to know the reality and point of view of other people, helps to understand, empathize and build arguments that allow us to reach agreements, convince, persuade and influence others.
SMELL
In communication, smell is basic. It is associated with intuition. With knowing how to interpret certain signals without having all the information available, but getting the answer right. It is used to detect those appropriate moments to communicate (along with sight) and to know how to translate the meaning of silences, gestures and words.
To enhance your sense of smell, it is essential that you activate your prudence, silence, listening and your ability to associate ideas, etc.
TASTE
We all have a favorite flavor (sweet, salty, bitter ...). In communication the same thing happens to us. We all like to be told things in a certain way and we hate to be told things in a certain way.
Being able to find the flavor that the other person needs, expects and demands will help you convince more and better. The key is to build your argument based on, not your taste, but that of the other person.
In communication, this phrase is not valid because it involves communicating as you like and not as the other person wants.
TOUCH
It is said: "how little tact it has!" when a person is rude, unkind, overly direct, or even aggressive or rude.
Touch is the last sense you must put into play. How you transmit things many times is more important than the words themselves. It has to do with kindness, with assertiveness and with empathy.
Saying things properly, even if they are harsh messages or you have to say no, and treating them with tact will make them better perceived. In short, communication is about feeling and making people feel. To connect with others through the senses and the more the better.
We invite you to reflect on which of the 5 senses you manage best in relation to persuasive communication and which of them is the most difficult for you to activate. Also, if your team is communicating effectively or if any of your collaborators fails any of the senses.
