Unexpected Costs Small Businesses Face in the First Year

Ellie Green
Authored by Ellie Green
Posted Thursday, April 24, 2025 - 12:25pm

Launching a small business often starts with enthusiasm and a solid plan. There’s a product or service ready to go, and early estimates might look manageable. In places like Exeter, where the independent business scene is a strong part of the local economy, many owners start out with clear goals and tight budgets.

Yet, within months, new expenses begin cropping up. These aren’t always large or immediate, but together, they can throw off even a cautious budget. First-time business owners, in particular, tend to underestimate the variety and timing of these outgoings.

Awareness of potential hidden costs makes it easier to prepare and avoid being caught off guard. Here are several common expenses that can surprise new business owners during those early months.

Hiring and Training Takes More Than Expected

At first, the plan might be to manage everything solo or with a small team. But growth, even modest, can quickly change that idea. Taking on staff brings extra costs well beyond basic wages.

There’s recruitment, onboarding, pensions, training, and sometimes temporary cover if hiring doesn’t go to plan straight away. Many new businesses end up spending more on people-related expenses than initially expected. Payroll software, HR support, and legal compliance fees can also add up quickly.

These costs become especially pressing when sales are still fluctuating. Short-term loans may appear as a solution during such tight patches, but it’s important to compare options carefully and ensure repayments are realistic.

Insurance Gaps Can Lead to Unwelcome Bills

Every business needs insurance. Public liability, employers’ liability, and professional indemnity are common types. Some are legally required; others depend on the business’s nature. The mistake many new owners make is underinsuring or choosing cheap policies without reading the small print.

When something does go wrong, such as a workplace injury, a damaged delivery, or a customer dispute, insufficient coverage can result in unexpected costs. Even a small claim might run into thousands if it’s not properly covered.

Local businesses renting shared units or market stalls in Exeter might also face site-specific insurance needs. It’s worth speaking to a broker who understands the area and can tailor policies to your situation.

Late Payments and Cash Flow Gaps

Many new businesses rely on clients paying on time. However, late payments are a common issue, especially in service-based industries. Chasing invoices takes time and can feel awkward. More importantly, it can leave a business short when bills are due.

Delays from one or two major clients can cause a domino effect. Covering wages, rent, or supplier payments may suddenly become difficult. This is when some business owners look at services like sunny.co.uk, where they can explore short-term borrowing options tailored to help bridge gaps responsibly. It’s always better to explore such routes before a crisis hits rather than during one.

Office or Workspace Set-Up Isn’t Always One-Off

There’s a belief that a one-time equipment purchase will suffice early on. The reality is different. Desks, chairs, tech devices, and software often need upgrading or replacing far sooner than planned.

Even home-based businesses can face unexpected costs, such as increased utilities, internet upgrades, and compliance-related modifications. For those renting office or retail space, minor repairs or lease-related costs can crop up, especially in older properties.

Maintenance and unexpected upgrades, such as new signage, better lighting, or IT equipment, often occur just as cash flow is stabilising.

Marketing Costs Don’t Stay Steady

It’s easy to overlook how expensive ongoing marketing can be. While social media might seem free, creating effective campaigns, running ads, and paying for tools or external help can quickly eat into the budget.

Initial plans might cover launch promotions, but once those end, there’s pressure to keep up the momentum. A steady marketing presence often requires monthly investment, and tracking ROI (return on investment) takes time and consistency.

From printing flyers to managing paid digital campaigns, marketing often becomes one of the most unpredictable and variable costs for small businesses during year one.

Compliance and Legal Advice Adds Up

Registering the business, applying for licences, and meeting regulatory rules is only the start. Many industries face frequent rule changes, and keeping up might require professional guidance, especially if fines or delays are at stake.

Even things like updating contracts, hiring policies, or website terms might need a solicitor’s input. These costs rarely get included in early budgets but become necessary as the business grows or regulations shift.

For businesses dealing with health and safety rules, GDPR, or financial handling, staying compliant isn’t something that can be done once and forgotten.

Tech and Subscription Creep

One software subscription doesn’t seem like much, but small businesses often end up layering services, such as accounting tools, project management apps, security software, and communication platforms. Over time, monthly costs can become significant.

The bigger issue? Many businesses sign up for tools during trials and forget to cancel them. Others stick with systems that no longer serve them because switching feels inconvenient.

Regular audits of subscriptions help avoid waste, and planning a quarterly review can help keep things lean.

Plan Ahead to Stay in Control

Every new business involves surprise costs. Some are small but frequent, and others appear later and demand urgent attention. Preparing for these early helps reduce stress and keep finances steady.

Having access to tools like local enterprise support or reliable comparison services for short-term loans can make it easier to react quickly. Business owners in Exeter also benefit from resources like the Devon & Plymouth Chamber, which connects them with advice, funding leads, and peer support.

Taking time to review budgets every few months and updating them with real figures builds a more accurate picture over time. It’s not about avoiding every problem, but being ready to handle them without losing momentum.

 


 

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