Exeter firm wins quality award

City solicitors Rundlewalker have successfully retained the Law Society’s legal practice quality mark, Lexcel, a much sought after accreditation scheme for law firms in England and Wales.  

The award involves a rigorous application and assessment process scrutinising not just professional expertise but file management, quality of systems, client care and treatment of staff.

Rundlewalker CEO Nick Dudman (pictured above) said the firm, based on Exeter Quay, gained their first Lexcel award four years ago. 

‘Since then, the Law Society have raised the bar considerably,’ he said,  ‘so this renewal is a huge achievement of which the entire team is incredibly proud.

‘Rundlewalker is one of the smallest practices in Exeter and that’s quite deliberate.  We pride ourselves on being very approachable as well as delivering high standards of work. ’

With this award, Rundlewalker joins just 1700 legal practices in England and Wales who can boast this accreditation.   Director and Practice Manager Neil Starr said anyone wondering how to choose a solicitor, should always look for this quality mark.

‘There is a lot of choice in the legal services market, so this award demonstrates our commitment to client care and best practice.’

Congratulating Rundlewalker on their award, the Law Society’s President Jonathan Smithers, said gaining and maintaining Lexcel is a considerable feat for every firm.

‘This is a real commitment to customer service in today’s ever more competitive legal services market’, he said.  ‘By undergoing the rigorous Lexcel application and assessment process, practices can show the positive steps which they are taking to help clients in the increasingly diverse and complicated legal services market.’