Newton Print receives Platinum Trusted Service Award for sixth year running

STAFF at a Devon printed-packaging company are celebrating this month after the business received a Feefo Platinum Trusted Service Award for the sixth year running (February 2023).

The award is based on ratings from genuine customers and was given to Newton Print following the number of excellent reviews it received in 2022.

Simon Besley, Sales and Marketing Director at Newton Print in Newton Abbot, which specialises in assisting food and drink producers to bring their products to market on time and is celebrating its 40th anniversary this year, said: “This is fantastic news for us, as we always pride ourselves on our customer service, so to have this recognised is brilliant.

“We’d like to say a huge ‘thank you’ to everyone who took the time to leave us a review and, of course, to all our hardworking staff, who we couldn’t do this without.”

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.

The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.

Working with more than 6,000 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between January 1 and December 31, 2022.

Founded in 1983, Newton Print is an approachable, friendly, forward-thinking and carbon-balanced printed packaging firm that provides a collaborative approach to client partnerships based on traditional customer relationships, married with pioneering, innovative ideas, to create successful and sustainable results.

Benefiting from its own on-site production and inhouse creative expertise, Newton Print is a packaging mentor perfectly suited to SMEs and challenger brands in the food industry. It aims to help demystify and simplify the ordering of printed packaging to allow food producers to develop, succeed and grow.

It provides print runs of anything from 1,000-300,000 with a focus on beautiful, luxury, sustainable printed retail packaging, specialising in food sleeves. Its efficient and modern production facilities enable it to provide fast turnaround print-runs without the need for hefty origination and plate charges. Shorter delivery times and a low minimum order are ideally suited to the fast-changing nature of today’s production environment, meaning food manufacturers can hold less stock and still benefit from cost-effective unit prices.

The hard-working, skilled team ensures its clients receive top-quality workmanship and ultra-fast delivery.

To find out more about Newton Print Ltd, please visit https://www.newtonprint.co.uk or call 01626 368986.