Old Mill achieves top industry standard for second year running

Leading West Country financial planners Old Mill have become one of only 25 currently certified firms in the country to meet top financial planning standards.

As part of its commitment to offering the best possible service to its clients, Old Mill has completed the certification programme for BS 8577 –the only best practice standard for financial advice and planning firms.

Set out by Standards International, BS 8577 sets out a framework for best practice and process; it was developed with industry, professional experts and consumer representatives including, the British Standards Institute and Which? and is supported by the Financial Conduct Authority (FCA).

Old Mill first achieved BS 8577 in 2015; its accreditation this year means it is one of just four firms in the West Country to have gained the certification.

Paula Hodge, head of private client  at Old Mill said adhering to such a well-respected professional benchmark will differentiate Old Mill from its professional peers:

“We were absolutely thrilled to hear from Standards International that we have been awarded the BS8577 standard again this year. It really is a very exclusive award - we are one of only 25 firms in the country and just four in the West Country to have achieved it and we believe it really sets Old Mill apart.”

Paul Adams from Standard’s International described Old Mill’s practices ‘exemplary’ and was thrilled that Old Mill remained one of ‘a very special group of firms.’

“It is fantastic to see how the principles of BS 8577 have been embraced by Old Mill at every level,” he said, continuing to praise Old Mill for “illustrating all that is best in the industry, and what a real difference quality financial planning and a strong ethical culture can make - very well done Old Mill!”
The report confirming Old Mill’s accreditation said Old Mill had done “very well in achieving and maintaining such a high standard within your business and you and your team should be very proud”.

The report confirming Old Mill’s accreditation said Old Mill had done “very well in achieving and maintaining such a high standard within your business and you and your team should be very proud”.

Paula continued: “It  is really satisfying that all the hard work we’ve been doing and all we’ve got planned is being recognised, and I am really pleased for the whole team that the assessment was so positive.”