How important is it to you to have a really good experience when you go out shopping, to a restaurant or at any time when you buy products or services? If you’re anything like us, the answer is – Very Important!
The whole experience means the difference between using a company once or returning several times for a repeat experience. How important is a friendly face, helpful advice or a pleasant telephone manner? And how objective are you about your own business’s image? Do you know what customers think of the experience your company offers? If you don’t you need to find out quick!...
Update: Formal identification has now been carried out and the deceased has been named as Keith Dance aged 33 years who lived on Molesworth Road in the Stoke area of Plymouth.
Jacqueline Cooke aged 29 of Victoria Place and Ian Gollop aged 50 of Molesworth Road – both Stoke addresses - have been charged with the murder of Keith Dance. They are both due to appear at Plymouth Magistrates’ Court tomorrow morning, Thursday 14 March.
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Police are unable name the deceased at this time as formal identification has not yet been carried out, though the family has been...
Exeter’s Riverside Leisure Centre is joining forces with Devon’s public health team to celebrate national No Smoking Day tomorrow (Wednesday, 13 March).
The celebration event will also offer free badminton and circuits, for people to have a taster of what’s on offer at their local leisure centres, many of which are offering special promotions to help smokers ditch the cigarettes for good and get into exercise. Smoking cessation advisors will also be on hand to offer advice and support to anyone thinking of quitting.
People who book their first appointment with the Devon’s...
Everys Solicitors organised an event to update fellow solicitors and legal staff on changes to law regarding children.
Held at the Royal Albert Memorial Museum in Exeter last week and attended by 50 delegates, the one-day course was led by Safda Mahmood, a senior solicitor in local government who has both practiced and lectured in family law across England and Wales for more than 18 years.
Gail Salway, one of Everys’ family law solicitors, said: “Mr Mahmood specialises in children and adoption law and his insight into emergency procedures, adoption regulations, guardianship...
When Exeter City beat visiting team Northampton Town by a 3-0 scoreline recently, few of the 414 visiting Cobblers travelled back to the East Midlands particularly pleased.
So the Grecians were delighted to receive an email from Rowland Jordan on Monday afternoon, a disabled Northampton Town supporter, who was delighted with the matchday experience from the perspective of a wheelchair user – though the match result was notable by its absence! Fittingly, it coincided with the club’s annual bucket collection to go towards improving the disabled facilities around the stadium.
Fire crews were called to reports of a property fire in Mount Pleasant, Exeter just after 11pm last night, where there were still people within the building.
One fire appliance from Danes Castle and one from Middlemoor attended the incident.
On arrival, crews found there to be a fire on the ground floor. One baby was rescued from the property by police officers before fire service arrived. All other persons were accounted for.
Crews extinguished the fire using two breathing apparatus wearers and one hose reel jet.
Improvement work at the junctions of Heavitree Road, Denmark Road and Russell Street in Exeter are on schedule and nearing completion.
As part of Devon County Council’s scheme to improve the pedestrian crossings at the junction, both Denmark Road (between Athelstan Road and Heavitree Road) and Russell Street (between The Triangle Car Park and Heavitree Road) are closed. They will remain closed until the completion of the work, which is expected on Friday 22 March.
Councillor Stuart Hughes, Devon County Council Cabinet Member for Highways and Transportation, said: “It’s...
Teachers and pupils from Topsham School have been learning vital lifesaving skills.
The school has signed up to the free ‘Heartstart’ programme, which teaches simple skills that can be used in a life-threatening emergency in order to help save lives.
Staff and Year 6 pupils have been taught skills such as assessing an unconscious patient, performing cardiopulmonary resuscitation (CPR), dealing with choking, serious bleeding, and helping someone that may be having a heart attack.
The course is designed for pupils aged 10 and upwards, but some emergency lifesaving...
Around 80 pupils from secondary schools across Devon will attend the annual Waste Summit at County Hall on Thursday (14 March).
The event is a popular, thought-provoking and free event which enables students to explore waste, recycling and related sustainability issues in the county.
Students from nine schools and colleges will take part in group activities which test and challenge their existing knowledge of how to reduce, reuse and recycle waste. There will also be talks and workshops held throughout the day from 9:30am to 3pm.
Ottery St Mary’s Parish Church is bringing music to the masses by hosting two concerts this month. This first event is free to attend and is in association with the Sidmouth Orchestra and is being held on Thursday 21 March, with the second event, organised by the Ottery Choral Society and Orchestra, scheduled for Saturday 23 March.
Gilbert Stephens LLP Solicitors, a Devon-based law firm, is sponsoring both events.
Liz Govier, Partner at the law firm, comments: “Last year there was a great turnout to the free lunchtime concert and we hope it will be just as popular this time...
