National survey reveals top marks for Exeter care home

RMBI care home Cadogan Court in Exeter has received top marks in a nationwide survey of care home residents. The results showed that 96% of residents polled said that they were happy overall living at the Home, compared to the national average of 92%.

Amongst the findings, all residents surveyed said that staff treat them with kindness, dignity and respect. 100% also said that they can take part in activities and hobbies at the care home if they wanted to. The care home organises regular activities and events, and works closely with local community groups, to support residents’ health and wellbeing and to help them stay connected.

The Your Care Rating survey is the UK’s largest survey of care home residents. Now in its fifth year, it aims to give care home residents a voice by giving their views through an independent survey. It helps care providers to see which areas they are performing well in and also where they can improve the quality of care. A total of 18,786 residents in 914 homes across the country took part.

Sara Maynard, Home Manager said: “The care sector is constantly evolving and people’s needs are changing. As an organisation, we are always working closely with our residents and their families to provide person centred care, which means care that meets a person’s individual needs. Taking part in the Your Care Rating Survey provides us with invaluable feedback. It helps us to better understand what our residents think about our services, and how we can continually develop the care and support that we provide to people living in our Homes.”

To see full details of how the care home performed, visit the Your Care Rating website at www.yourcarerating.org